Refund policy

RETURN POLICY

Last updated July 18, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund/store credit, or an exchange. Please see below for more information on our return policy the m

RETURNS

All must be postmarked within ten (7) days of the purchase date. All returned  items  must be in new and unused condition, with all original tags and labels attached

RETURN PROCESS

To return an item, please email customer service at ultraglassindia@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

UltraGlass
No.13, Savarkar Nagar, Nashik, Maharashtra 422013
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to ship the courier.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund/exchange. 

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your
Return has been processed

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund/exchange.

Please Note

. The product should be in the exact condition & packaging as delivered